Contact information
Contact Us — AtouPet
We’re here to help!
If you have any questions about your order, products, or policies, please feel free to contact us.
Our support team will respond within 1–3 business days.
1.Company Information
Company Name : AutoEvex Technology Limited
Brand Name : AtouPet
2.Registered Office Address
UNIT 05, 12/F
THE CLOUD
NO.111 TUNG CHAU STREET
Tai Kok Tsui
Hong Kong
3.Contact Information
📧 Customer Support Email : support@atoupet.com
📞 Contact Phone Number : +852 69563765
4.Customer Support
For assistance regarding:
- Order tracking
- Shipping delays
- Product inquiries
- Returns & refunds
- General questions
Please email us at:
📧 support@atoupet.com
5.Business Hours
Monday – Friday
(Excluding weekends and public holidays)
Emails sent outside business hours will be answered on the next working day.
6. Important Notes
- This is the official operating company behind AtouPet
- All transactions and services are provided by AutoEvex Technology Limited
- Please ensure you contact the correct email for faster support
7.Get in Touch
We aim to respond as quickly as possible and ensure every customer has a smooth shopping experience with AtouPet.